Refund Policy

Refund Policy for Print Orders

Thank you for purchasing prints from [Your Business Name]! Each print is carefully produced to ensure the highest quality and satisfaction. Because all prints are made to order and often customized, all sales are final. Please review the policy below for details.

1. All Sales Are Final

Once an order has been placed, it cannot be canceled, returned, or exchanged. Each print is produced specifically for you, and as such, we are unable to accept returns for reasons such as:

• Change of mind or personal preference

• Ordering the wrong size or format

• Variations in color that may occur due to individual screen or printer settings

2. Damaged or Defective Prints

We take great care in packaging and shipping your order. However, if your print arrives damaged or defective, please contact us within 7 days of delivery at [your email address] with:

• Your order number

• Photos of the damage or defect

• A brief description of the issue

If the damage or defect is verified, we will gladly offer a replacement print at no additional cost.

3. Extreme Circumstances

Refunds may only be issued at our sole discretion under extreme or exceptional circumstances, such as:

• Significant production errors caused by us

• Irreparable damage during transit and an inability to replace the print

In these rare cases, the refund will be processed to your original payment method within 7–10 business days after approval.

4. Customer Responsibility

Please ensure all order details — including size, finish, shipping address, and payment information — are accurate before completing your purchase. We are not responsible for errors submitted by the customer.

Contact Information

If you have any questions or concerns about your order, please reach out at [your email address]. We are happy to assist and ensure you have a positive experience with our work.